• Query about the website? Please choose from the list of options below.
  • Query about autism? Contact our Autism Helpline on 0808 800 4104
  • Query about fundraising, membership, our online shop or campaigning? Contact our Supporter Care Team on 0808 800 1050

Please note that we will try and reply to your query as soon as possible, but due to the high volume of queries we receive, there may be a significant delay.


Problems with registration or purchases

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If you have completed the registration process and given us your details but are still having problems eg discounts on publications for NAS members, forgotten password, 'invalid username or email' messages, etc.

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Report problem with registration or purchase

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Username or password reminder
Problems with the website

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eg link not working. Please give full details of the problem, including the URL or website address - the bit beginning http:// - of the page that the faulty link was on and the specific link you clicked on that was giving you the problem. If you can provide screenshots too, that would be even better. Please send full details to webmanager@nas.org.uk

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Report website problem
Website feedback

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If you have feedback about the website content, or issues around its usability or accessibility, please use this form. Please note that we will not reply to your feedback.  

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Website feedback
Help with accessing or using our online Community

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We provide lots of information on help with our online Community, plus contact details if our help pages haven't answered your query.

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Help with getting set up in the Community

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Help with using the Community
Autism Services Directory queries

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Incorrect details: For existing entries with out-of-date or inaccurate information.

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Directory - incorrect listing 
New listing: Choose the right form in order to get a service or support group added to the directory.

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Directory - new listing
Other comments: Use this for any other comments about the directory, such as technical issues you have discovered, or feedback you would like to give.

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Directory - other comments
Linking to the NAS website

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 We are happy for you to place a text link to our website. This page shows you how to do this.

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Linking to the NAS website
Linking to your website

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We are only able to accept requests for links for the Autism Services Directory (see website linking policy). If you represent an autism service or organisation (health, education, diagnosis, supplier of products, support group, etc.), please choose the correct form.

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Request a link from our site to yours
Re-using or translating our material

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Are you seeking permission to re-use or translate material from any NAS book, magazine, leaflet, video, CD-ROM, website or other medium? If so, use this form.

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Request permission to re-use or translate our material